Returns


 

Returns & Exchanges Policy

We want you to be completely satisfied with every purchase from Vericom Global Solutions.

30-Day Returns & Exchanges

Returns and exchanges are accepted within 30 days of purchase.
A receipt is required.
Items must be in original condition, including:

  • Original packaging and box
  • UPC barcode
  • All accessories and manuals

Note: Items missing the UPC barcode cannot be returned.
Refunds are issued to the original form of payment.

Conditions Of Returns

  • Items must be returned in “like new” condition
  • Missing items or damage may result in deductions from the refund
  • Exchanges must include all original components
  • Defective components may be exchanged separately
  • Promotional items must be returned or deducted
  • Mail-in rebates may be deducted from refunds

Refunds, Store Credit & Fees

Refunds are issued only for defective items.
Non-defective returns qualify for store credit only.
Restocking fees may apply, except when:

  • Item is defective or damaged
  • You received the wrong item
  • Prohibited by law

No restocking fees apply to:

  • Defective exchanges for the same product
  • Open box items

Opened electronic media (if not defective) cannot be returned.

Warranty Policy

Most products include a manufacturer's warranty.
Vericom provides a 90-day limited warranty on most products.
(Some products may have longer coverage — ask a Sales Associate for details.)

Additional Warranty Terms

No additional warranties are provided on third-party products that already include at least a 90-day manufacturer warranty.

EXCEPT WHERE PROHIBITED BY LAW, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE SPECIFICALLY DISCLAIMED: (1) FOR ALL "AS-IS" SALES; AND (2) UPON THE LATER TO OCCUR OF: [A] THE EXPIRATION OF ANY APPLICABLE EXPRESS WARRANTIES, OR [B] 90 DAYS FROM THE DATE OF PURCHASE.

Quick Summary
  • 30-day returns with receipt
  • ✅ Original condition + packaging required
  • 💳 Refunds for defective items only
  • 🔁 Store credit for other returns
  • 📦 Restocking fees may apply
  • 🚫 Opened media cannot be returned
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